Faq - AmakingStore

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Frequently Asked Questions


Where Is Amaking Located?

Sw7/60B, Fagbohun Road, Oke- Bola, Ibadan.

What Number Do We Call?

08069755400

How Do I Pay?

Online banking (Debt card, Mastercard, Visa)

Pay on delivery (Apply to certain item)

How Do I Place Order?

Go to the search function if you have something specific in mind. Otherwise, go to catalogue click on your desired categories, click on the product then add to cart. Tap to view cart and you can proceed to checkout.

How Do I Track My Order?

Your order can be tracked in your account at the top right corner of the web page, once you have accessed your account, navigate to your order history, click the details to check your tracking ID which will take you to the carriers or shipping website to track the package.

Delivery Estimate Of My Order?

You can get your order within 1-3days for all delivery within Nigeria. For outside Nigeria we use Automated shipping which can take 30days.

How Do I Add A New Shipping Address?

Go to your accounts at the right corner, click on my shipping address then tap the add icon to change or add shipping address.

How Do I Return A Purchase?

You can request for a return by simply logging to your account, select the particular order and click on return.

How Long Will It Take To Return A Purchase?

Please see our return and refund timelines for full information.

How Much Will It Cost To Return A Purchase?

We don’t charge to return an item but we arrange for a pre-paid shipping label to be generated. Please see the shipping and returns page for full information.

Can I Get A Refund On A Returned Purchase?

You can get a refund once we have confirmed the good condition of an item or that it is an error from the factory. We start processing a refund if you want or we deliver another item.

How Long Does It Take To Get A Refund?

Every refund process takes ten (10) business days after order has meet the return policy for online return and within 3 days for physical shop return.

Where Do You Ship?

We ship to all states in Nigeria. Please see the shipping page for full information.

How Much Does It Cost For Me To Ship?

Please check the shipping page for shipping for full information.

What Delivery Methods Do You Provide?

We offer standard delivery of 2-3 days. Check the shipping page for further information.